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David Salazar Named Vice President of Sales and Marketing

11 months ago

Headshot of David Salazar.

Comcast announced David Salazar as the new Vice President of Sales & Marketing for the Comcast Mountain West Region. In this role, David will be responsible for leading Comcast’s sales and marketing efforts serving more than two million residential customers across Colorado, … [Read more...]

Customer Experience
Customer Experience, cx, leadership, Sales and Marketing

How Women Drive Technology Innovation at Comcast

2 years ago

Michelle Hathenbruck stands in front of her Xfinity service van.

Women hold just one-quarter of technology and IT jobs and just 5 percent of leadership positions in the tech sector. In fact, the number of women in tech jobs dropped 11 percent between 1991 and 2018. Yet studies show businesses are more profitable when women are represented … [Read more...]

Community Investment, Customer Experience
Customer Experience, innovation, Investment, Women in Technology, Women's History Month

Bringing Cheer to Our Customers

2 years ago

An Xfinity employee carries a large gift box.

Every day, our employees find new and special ways to show our customers how much they care. The holidays are a time to spread joy and cheer, and another great opportunity for us to go above and beyond for our customers. This past holiday season, employees across the country … [Read more...]

Customer Experience, Holiday
Customer Experience, Giving Back, Holiday Season

Customer Experience Update: Digital Care Team

4 years ago

Customer Experience - Digital Care

To those of you who are Comcast customers: thank you. To those of you who have experienced poor customer service from us, we apologize and thank you for sticking with us. We have been working hard on customer service improvements – from technology to training, and billing to … [Read more...]

Customer Experience
customer care, Customer Experience, customer service, cx, digital care, social care, social media

Customer Experience

El menú virtual de Election Central, disponible en X1 y Flex.

Xfinity lanza una experiencia de noticias electorales interactiva, personalizada y bilingüe por X1 y Flex

4 months ago

Desde marzo, la audiencia de noticias en las plataformas de Xfinity ha aumentado en un 38% comparado con el mismo período del año pasado. Por tanto, Xfinity ha … Read More...

Community Impact

Seniors and young children gathered.

Comcast Supports Emergency Response Funds and Community Partners Across Utah

9 months ago

Comcast is supporting emergency relief funds and local organizations across Utah by committing nearly $330,000 in relief funding to partners, including: … Read More...

Comcast Business

Comcast RISE Awards Five Black-Owned, Small Businesses in Utah with Marketing and Technology Resources and Makeovers

2 months ago

Multi-year Program Opens Eligibility to Small Businesses Owned by Black, Indigenous and People of Color across Utah  Comcast announced the first round of … Read More...

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