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Xfinity Partners with U.S. Olympic Gold Medalist Erin Jackson To Treat Customers to A Meet & Greet

March 28, 2022

The Xfinity Store at the Fashion Place Mall in Murray, Utah Will Host Customers for an Xfinity Rewards Customer Appreciation Event Today, Comcast announced that U.S. Olympic Gold Medalist Erin Jackson will meet and mingle with Utah Xfinity customers at the Xfinity Store in the … [Read more...]

Uncategorized
comcast, Customer Experience, Erin Jackson, internet essentials, Murray Utah, Olympics, Utah, xfinity, Xfinity Rewards

David Salazar Named Vice President of Sales and Marketing

February 10, 2020

Headshot of David Salazar.

Comcast announced David Salazar as the new Vice President of Sales & Marketing for the Comcast Mountain West Region. In this role, David will be responsible for leading Comcast’s sales and marketing efforts serving more than two million residential customers across Colorado, … [Read more...]

Customer Experience
Customer Experience, cx, leadership, Sales and Marketing

How Women Drive Technology Innovation at Comcast

March 18, 2019

Michelle Hathenbruck stands in front of her Xfinity service van.

Women hold just one-quarter of technology and IT jobs and just 5 percent of leadership positions in the tech sector. In fact, the number of women in tech jobs dropped 11 percent between 1991 and 2018. Yet studies show businesses are more profitable when women are represented … [Read more...]

Community Investment, Customer Experience
Customer Experience, innovation, Investment, Women in Technology, Women's History Month

Bringing Cheer to Our Customers

January 11, 2019

An Xfinity employee carries a large gift box.

Every day, our employees find new and special ways to show our customers how much they care. The holidays are a time to spread joy and cheer, and another great opportunity for us to go above and beyond for our customers. This past holiday season, employees across the country … [Read more...]

Customer Experience, Holiday
Customer Experience, Giving Back, Holiday Season

Customer Experience Update: Digital Care Team

October 6, 2016

Customer Experience - Digital Care

To those of you who are Comcast customers: thank you. To those of you who have experienced poor customer service from us, we apologize and thank you for sticking with us. We have been working hard on customer service improvements – from technology to training, and billing to … [Read more...]

Customer Experience
customer care, Customer Experience, customer service, cx, digital care, social care, social media

Customer Experience

Comcast Delivers Multi-Gig Internet Speeds to Xfinity & Comcast Business Customers in Salt Lake City

December 13, 2022

In 2021, Comcast’s network traffic continued to grow, with entertainment activities like video streaming accounting for 71 percent of downstream traffic.  As … Read More...

Community Impact

How One Utah Organization is Providing Opportunities for Multicultural-Owned Businesses to Succeed

September 28, 2022

The Suazo Business Center is creating opportunities for underserved communities in Utah, allowing them to tap into their potential and find success through … Read More...

Comcast Business

Comcast to Invest $22 Million to Expand its Network to 18,000+ Homes & Businesses in Eagle Mountain, Utah

March 22, 2022

Comcast today announced it will expand service to more than 18,000 homes and businesses in Eagle Mountain City over the next four years. Comcast will invest … Read More...

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