Broadband Expansion

Comcast is expanding its next-generation network, to serve Eagle Mountain. The project will provide enhanced business products and services, and extend new fiber-rich highways to connect more of the community. This planned expansion adds to Comcast’s ongoing $416 million investment in Utah over the last three years.

With this expansion, Comcast will provide multi-gig broadband internet speeds, video, mobile, voice, home management, and business products and services.

This webpage aims to serve as your go-to resource for updates on our construction process, FAQs and product information. We want to ensure everyone is well-informed, so please review the entire site.

Frequently Asked Questions

  • Watch for the notifications. It is easy to miss a mailer, door hanger or phone call as spam.
  • Keep your pets in your house. If access is needed to your backyard, please make sure your pets are safe and secure during the time period provided by Comcast.
  • Be patient. Comcast is having a new, state-of-the-art network built across these rural communities and bringing the full suite of services to Eagle Mountain. Comcast and our construction partner are working to complete this work as quickly and efficiently as possible.
  • Be aware of construction workers. All construction workers and people placing door hanger messages will be wearing a safety vest and a badge identifying themselves as a Comcast employee or an authorized Comcast contractor.

As this project progresses, we want to ensure residents are well-informed and prepared. Multiple notifications via door hangers to residents and businesses will be provided in advance of any work impacting your neighborhood. The door hanger will include a phone number for you to reach out to specifically around the project in your neighborhood. Should have any questions or concerns, please contact the phone number on your door hanger. If you’re interested in speaking with someone about our products and services, please visit one of our nearby Xfinity Stores. To find a store near you, visit: www.xfinitystores.com

Directional Drill – used to create an underground path for the network

Potholes – created as a safety procedure during the locate work to visibly confirm where utilities lines are underground. The holes are backfilled temporarily until a permanent patch is made, usually within 24 hours.

Image of a pedestal

Image of a pedestal
Pedestal – an enclosure securing our network connections

Construction sites are area locations with advanced warning devices such as signs and cones. This is to prepare the public of upcoming construction ahead. Please be patient throughout this evolution of installation, many crewmen and woman will be onsite on or near drivable surfaces so a precautionary slow transition through the work zone is appreciated for ours and your safety!

To provide Comcast service in your community, they need to place above ground connection points that link to underground fiber lines. These connection points are pedestals or peds, which are generally plastic housing and located in public rights of way. Peds serve specific network engineering needs. Their above ground design and placement provides a more secure connection space and avoids service-impacting damage from water and ice. To ensure the highest quality connection, peds need to maintain a relatively close distance to the associated home or business. The combination of these factors – in addition to staying in the public right-of-way or utility easements – creates some critical limitations on where peds can be placed.

Once work is complete in an area, restoration work will begin to make the area look like it did or better before the work began.

Comcast invests billions of dollars in our network across Utah to ensure residents and businesses have access to the most innovative video, broadband, security, home and voice products available. Technology is at the core of what we do. We have fiber at the core of our network, and we are extending it deeper into neighborhoods and closer to homes. We’re driving the industry with our major technology partners to redefine the technologies that you use to enjoy entertainment, connect and communicate now and into the future.

Yes. This expansion provides low-income families and individuals with access to Comcast’s Internet Essentials program, the nation’s largest and most successful broadband adoption initiative.

Residents should keep an eye out for a combination of notifications including but not limited to postcard messaging, door hangers, letters etc. Notifications will be provided at various points during the construction process and finally when the address is serviceable.

What are Utility Easements?

Utility easements are one of the most common types of easements for private property, which generally allow public utility companies access to the property for the purpose of installing, repairing and maintaining utility equipment. These include: overhead electric, telephone and television lines, underground electric, water, sewer, telephone, and cable lines. They exist because it’s significantly more efficient for utility companies to run lines in straight lines through neighborhoods rather than around individual parcels of land. Watch the video below to see how crews utilize utility easements.

Products and Services

Having a fast, reliable connection in your home and at your business is essential. Comcast delivers the best in Internet, TV, Voice, Mobile, Home Management and Business Solutions all working together to connect you to the experiences that matter most – anywhere, anytime. In addition to Comcast’s internet, TV and landline phone products, residential customers will also have access to the following Xfinity services:

The xFi Gateway, unlocking the best Internet experience with reliably fast speeds, enhanced coverage, and ultimate control over the home network.

Xfinity Mobile is one of the top-rated providers for customer satisfaction and value according to the American Customer Satisfaction Index (ACSI), is beating the major mobile carriers on price, and delivering the fastest overall mobile service in its footprint.

Xfinity WiFi hotspots give customers access to more than 19 million hotspots across the country to connect to while on the go. 

Xfinity Home Security, a total home security and automation solution.

Xfinity Flex, a 4k streaming TV box included free with Xfinity Internet. Stream your favorite apps and access thousands of free shows and movies. 

The X1 entertainment platform and award-winning voice remote.

Xfinity Stream, our streaming TV app offering thousands of Xfinity On Demand movies and shows, and access to the DVR library in home or on the go. 

Peacock Premium, NBCUniversal’s streaming service with over 15,000 hours of content included for no additional cost for X1 and Flex customers.

To learn more about Comcast’s residential products and services, visit https://www.xfinity.com/

Businesses will have access to the full suite of Comcast Business Internet, voice, and video services, incluiding WiFi, Voice, TV, and managed enterprise solutions for businesses of all sizes. To learn about Comcast Business’ products and services, visit https://business.comcast.com/