Comcast customers: have you checked out My Account? My Account is an online portal that provides customers with easy access to all aspects of their Comcast experience.
By logging into My Account at customer.comcast.com, you get 24-hour access to an array of useful tips, information and easy-to-understand self-help services such as step-by-step instructional videos. From the comfort of your home computer or on the go with your smartphone, you can also: order our services, complete self-installs, upgrade services, troubleshoot issues, check appointments, pay your bills and more.
Comcast also provides customers a way to control exactly when you want to install your service – rather than waiting for a technician. Self-Install Kits are an easy way to install your own Xfinity Internet, TV and Voice services. The kit comes nicely packaged in a small box that can be shipped straight to your door or picked up at your local Xfinity store or customer service center. There are also helpful how-to videos that can walk customers through setting up their services, activating voicemail, programing the remote, how to use the DVR, and much more. Find out more info about Comcast’s Self-Install Kits here.